Financial Counselling Australia is the peak body for financial counsellors in Australia.
Financial Counselling Australia will build a national website focused on credit and debt issues, to replace the three existing consumer websites (debtselfhelp.org.au, moneyhelp.org.au and financialrights.org.au) and add new self-help tools and guidance.
The national website will be a complementary service to the national 1800 007 007 financial counselling helpline.
A major component of the project will be to upgrade the existing debt self-help tool. The tool allows users to enter their own personal information – such as income, assets, debts – and receive a tailored assessment about their options.
This tool is unique in Australia and a number of organisations link to it, including ASIC’s MoneySmart. The self-help tool is modelled on the successful UK service Stepchange, where their website assists more people than their phone or face to face services.
$207,000 over one year